SCMO helped create, design and implement SLI LOGISTICS logistics control tower for servicing their customers.
The "Logistics Control Tower" allows faster, closer, easier, more structured, and cheaper interactions and communication between SLI LOGISTICS and their customers. It is web-based, responsive, and acts as an automatized "global super customer service desk", using both IT functionalities, tracking & tracing solutions, mobile applications, and soft artificial intelligence (AI).
It helps reduce Human interactions by about 70% and therefore reduces costs accordingly.
