The Panama Canal: a brief history

Reproduced from Smits, K. (2013). Cross Culture Work: Practices of Collaboration in the Panama Canal Expansion Program. Delft: Next Generation Infrastructures Foundation by courtesy of Karen Smits

Panama. Bordering with Costa Rica and Colombia, Panama connects Central America with South America (see Picture 1). Due to the geographic location of the Isthmus of Panama, the country has long been coveted as a place where the Atlantic and Pacific oceans should meet, and, with the Panama Canal, they finally do.

Before starting this blog series about cross-cultural collaboration in projects, for which I will use examples from the Panama Canal Expansion Program, I’d like to give you a brief insight into the history of the waterway.

Picture 1: Think Panama - Source: Flickr

Picture 1: Think Panama - Source: Flickr

History of the Panama Canal

In 1513, when Vasco Nuñez de Balboa discovered the Southern Sea (later known as the Pacific Ocean) and realized how close this ocean is to the Atlantic Ocean, the history of the Panama Canal began. From that moment onwards there had been talks about a shortcut through Central America, but it required certain advances in engineering, among other things, to actually construct this alternate route.

Three hundred years later discussions about where a canal ought to go developed into a choice between Nicaragua and Panama. While the debate continued, Colombia allowed a group of entrepreneurs from the United States of America to build a railroad across their province Panama. After their experiences in Panama, however, the railroad builders argued for another location for the canal as, for them,

“Panama was the worst place possible to send men to build anything” [1]

Despite these experiences, an international congress that convened in Paris in May 1879 voted for a sea level canal in Panama. Known as ‘The Great Engineer’, the world-famous Suez Canal engineer Ferdinand de Lesseps took command of the initiative to build a sea level canal in Panama.

The French Attempt

The work in Panama was an immensely larger and more baffling task than Lesseps had performed at the Suez Canal [1]. Different than in Egypt, the climate in Panama was not only hot but with humidity reaching 98 percent at times, suffocating. While digging at Suez had been through a flat level dessert, in Panama the workers encountered mostly hard rock and clay.

Another important difference between Egypt and Panama was the rainfall, in Suez it rained about nine inches a year, while rainfall in Panama was measured in feet ; ten feet or more on the Caribbean slope and five to six feet in Panama City [1]. Due to the heavy rainfall, digging proved to be much more difficult in Panama, and the threat of diseases was very high. Panama appeared to be the most difficult place to construct a canal: the canal builders had to deal with thick jungles full of snakes, mosquitoes that carried malaria or yellow fever, deep swamps, and a heavy mountain range [2].

De Lesseps and his crew spent eight and a half years fighting against the jungle, a battle they lost. An earthquake, fires, floods, the continuous epidemic of yellow fever, a huge amount of corruption and, on top of this, insufficient funds and unfortunate engineering decisions converged into a tragic ending of the French attempt [1-3]. In 1889, De Lessep’s venture fell: more than a billion francs -about US$287 million- had been spent, accidents and diseases had claimed twenty thousand lives and the project organization Compangie Universelle du Canal Interocéanique de Panama went bankrupt [1, 3].

A lesson learned from the French undertaking was that the construction of a canal went beyond the capacity of any purely private enterprise, it had to be a national undertaking, and the United States of America appeared to be the one nation ready to mount such and effort [1].

The American Victory

When Theodore Roosevelt became the President of the United States of Americain 1901, he was determined that a canal was the vital, indispensable path to a global future for the United States [1, 4]. For both commercial as well as military vessels it would significantly improve shipping time, lower shipping costs, and avoid passing through the often-dangerous weather at the tip of South America.

Furthermore, a two-ocean navy would not be necessary when the two coasts would be connected. A canal would demonstrate American power to the world and enhance the nation’s identity as a supreme authority [3]. Despite intensive lobbying and heavy discussions about where this canal had to be built, in Nicaragua or Panama, President Roosevelt finally decided it had to be Panama [1, 3].

There was just one obstacle: Panama was a small province of Colombia and the Colombian constitution prohibited any sovereignty to give away any part of the country, which is exactly what Roosevelt had in mind. He was lucky though. A group of Panamanian elites had plotted a revolution for years, and they were eager to receive United States’ protection to support Panama’s independence [3]. On November 3rd, 1903, a coup gave birth to the Republic of Panama.

Soon after this bloodless revolution Panama and the United States signed the Hay-Bunau-Varilla treaty. This agreement evoked a whirlwind of controversy as it gave astonishing rights to the United States, while it eliminated any independence of the Republic of Panama [1, 3]. The treaty granted the United States effective sovereignty over the ‘Canal Zone’, a ten-mile wide swath that stretched clear across the isthmus and cut the country in two. It gave the United States the right to purchase or control any land or building regarded necessary for the construction of the canal and allowed the United States to intervene anywhere in the republic to restore public order “in case the Republic of Panama should not be, in the judgment of the United States, able to maintain such order” [3]. Later, this treaty became a contentious diplomatic issue between Panama and the United States.

Picture 2: National Museum of American History - Source: Flickr

Picture 2: National Museum of American History - Source: Flickr

The Panama Canal construction project attracted people from all over the world. It promised the return of prosperity surpassing the French era and there was no doubt it would be completed [1].

Labor agents targeted the Caribbean islands for workers and attracted at least twenty thousand Barbadians and an almost equal amount of West Indians to travel to Panama and sign a contract with the government of the United States [3]. Although the project drew mostly migrants from this region, thousands of others from Mexico, Costa Rica, Colombia, Peru, India, China and Europe also packed their suitcases for the Canal Zone. Even higher numbers of people from the United States were attracted by the prestigious job for the federal government, the adventure and good payment.

Under supervision of army doctor Colonel William Gorgas doctors and sanitary inspectors fought yellow fever and malaria; all streets in Panama were cleaned, pools were drained and waterways oiled to get rid of the disease-carrying mosquitos [2]. As conditions in the isthmus improved, after 1906, more American women packed their bags for Panama so they might work as nurses, secretaries or provide a home for their husbands [3]. Acting as a global magnet, the canal project drew families away from their home countries and set in motion extensive changes concerning migration, labor supply and the allocation of economic wealth and social status.

The construction of the Panama Canal officially took ten years, from May 1904 to August 1914, and overlapped with the tenure of three chief engineers. The first engineer, named John Wallace, only stayed on for the first chaotic year in the isthmus. John Stevens, the second engineer, played a key contribution by pleading for a lock rather than a sea-level canal. He remained on the job for two years. The final engineer, George Washington Goethals, oversaw most of the construction of the Panama Canal and stayed on the job until completion of the project [1-3].

With newer and bigger machinery, like the steam shovel, an enormous international workforce and a solution to fight malaria and yellow fever, the United States constructed the Panama Canal with its three locks (one 1-chamber and one 2-chamber lock at the Pacific side and one 3-chamber lock at the Atlantic side): Gatún, Pedro Miguel and Miraflores, each named after the village where it was built [5]. The design and construction of the locks was the most spectacular aspect of the project [3]. An artificial lake, Gatun Lake, was created so that ships could pass the canal at 26 meters above sea level, through the narrow Gaillard Cut.

The costs of the project had been more than four times what constructing Suez Canal had cost and were enormous for those days; no other construction effort in the history of the United States paid such a price in dollar or in human life [1]. This project took more than 5.000 human lives and totaled $352.000.000 in expenditures, which, taken together with the French expenditure summed up to a cost of $639.000.000 [1]. Six months ahead of schedule, and with a final price that was actually $23.000.000 below what was estimated in 1907, the construction of the Panama Canal was finished [1].

In 1914, nearly 34 years after the first shovel hit the ground, its gates opened for the first vessels to pass [1-3]. This moment was a symbol to Americans, and to the rest of the world, letting them know that the United States had firmly established itself as the most powerful nation on earth.

Ownership of the Canal

After August 15, 1914, when the canal was officially inaugurated with the passage of steamship Ancón (see picture 3), the supervision of the waterway remained under American administration. The opening ceremony celebrated America’s triumph and the capstone project characterizing Panama. It also signaled the beginning of an almost 100-year relationship between Panama and the United States, ranging from intervention and repression to reconciliation and cooperation [6]. Although Panamanians initially embraced the canal construction and hoped to benefit from the American effort, their resentment grew over the years as the promised fruits of the alliance proved sour [3].

Picture 3: William Friar - Source: Flickr

Picture 3: William Friar - Source: Flickr

In the decades after the opening of the waterway, tensions between Panama and the United States were often stormy and colored by deep conflicts and violence. Fostered by racial differences, notions of honor, respectability and civilization, the relationship between the countries and their citizens was highly problematic [3]. Frequently, the United States sent troops into the country to suppress protests and, on the other side, the Panamanian police aggressively stood up against canal employees [6]. These frictions illustrated the complex and tense relationship between Panamanians and Americans.

Elite Panamanians perceived the presence of the United States and the canal as necessary, expecting it to be a path to modernity and civilization, yet instead of welfare, the project brought Americans who behaved disorderly and uncivilized [3]. More and more Panamanians claimed a revision of the original terms of the Hay-Bunau-Varilla treaty, and the steady growth of dissatisfaction and frustration, as it reached its limit, was made known in numerous uprisings and demonstrations [3, 6, 7].

Following the riots in 1964, Panama gained sympathy from around the world for more authority over the canal, which became a turning point in the relations between the United States and Panama [3]. Negotiations between the two countries took until 1977, when a new treaty about the Panama Canal was signed. Agreed by Panama’s President Omar Torrijos and U.S. President Jimmy Carter, new treaties promised an end to the United States controlling the waterway, declared the permanent right of the United States to defend the neutrality of the canal, but prohibited the United States from interference in internal affairs in the Republic of Panama [3, 6, 8]. Particularly, the first treaty mandated the elimination of the Canal Zone as of October 1, 1979, and agreed that the United States would run the administration of the canal until December 31, 1999 [3, 6].

Significant changes were implemented: a new organization, the Panama Canal Commission, was established, with a board of five American and four Panamanians members, and as of 1990, a Panamanian would fill the position of Administrator. Furthermore, the treaty called for more skilled Panamanians, as they would gradually play a greater role in the organization, and it prescribed that Panama would receive a higher amount of canal revenue [6]. The second treaty set out the Canal’s permanent neutrality and both countries’ right to defend it [6, 7]. Hence, much of what constituted the special relationship between the United States and Panama no longer existed after 1999, and for the first time in 158 years (since the construction of the railroad), the American military was absent in Panama [9].

At the end of the 1980s, after nine years of dictatorship under military governor Manuel Noriega and despite the agreements, the United States invaded Panama. President George H.W. Bush had realized he could not control Noriega, which seemed problematic now that, following the Torrijos-Carter Treaties, the countries were moving towards a joint administration of the canal [3]. After large and bloody attacks on Panama City, Noriega surrendered on January 3, 1990 [6]. Immediately after the invasion, President Bush declared that he aimed at safeguarding the American citizens in Panama, combating drug trafficking, protecting the integrity of the treaties and the Panama Canal, as the waterway was still under protection of the United States [3, 6].

Panama’s road to recovery began. By means of close cooperation and extensive planning among American and Panamanian members of the Panama Canal Commission, working as one team with one mission, the countries worked towards a “seamless transition” of the canal [9]. In the years towards the transition date, strong criticism regarding Panama’s capability to run the organization of the canal was put forward in American media. Indicating doubt about the local ability it was said that the Panamanians would “dance on the canal’s waters during carnival” and were “never able to run the organization successfully” (Fieldnotes, July 2009).

Disregarding such critiques, the United States and Panama intensively collaborated to handover the canal to Panama. At the end of this process, more than seventy percent of all professionals and managers were Panamanian, as the government of Panama had made provisions for some Americans and other foreign nationals to stay employed with the canal [9]. The canal’s Administrator has been a Panamanian since 1990 and he continued in this role under the new Panama Canal Authority (ACP).

On December 31, 1999, ownership of the Panama Canal was officially transferred from the United States to Panama. A festive public ceremony was held at the Administration Building to mark the start of a new era for the waterway. From this date onwards, the ACP became exclusively in charge of the operation, administration, management, maintenance, protection and innovation of the Panama Canal.

The autonomous agency of the government of Panama oversees the Canal’s activities and services related to legal and constitutional regulations in force so that the Canal may operate in a secure, continued, efficient and profitable manner [8]. Meanwhile, the United States remains in close relation with Panama. Their collaboration is nowadays characterized by extensive counter-narcotic cooperation, support to promote Panama’s economic, political and social development, and plans for a bilateral free trade agreement [10].


  1. 1.    McCullough, D., The Path Between the Seas: The Creation of the Panama Canal, 1870-19141977, New York: Simon and Schuster.
  2. 2.    Parker, M., Panama Fever: The epic story of the building of the Panama Canal2009, New York: Anchor Books.
  3. 3.    Greene, J., The Canal Builders: Making American's empire at the Panama Canal2009, New York: Penguin Books.
  4. 4.    Ives, S., TV Documentary on the Panama Canal, in American Experience2010, PBS: USA.
  5. 5.    Del R. Martínez, M., Canal locks: boat lifters, in The Panama Post2009: Panama.
  6. 6.    Harding, R.C., The history of Panama2006, Westport: Greenwood Press.
  7. 7.    Llacer, F.J.M., Panama Canal Management. Marine Policy, 2005. 29: p. 25-37.
  8. 8.    ACP. Autoridad del Canal de Panamá. 2009March 2009]; Available from:
  9. 9.    Gillespie Jr., C.A., et al., Panama Canal Transition: The Final Implementation, 1999, The Atlantic Counsil of the United States: Washington, D.C.
  10. 10.    Sullivan, M.P., Panama: Political and Economic Conditions and U.S. Relations, 2011, Congressional Research Service.

Author: Karen Smits / Publisher: SCMO

The Panama Canal Expansion Program - Why?

The locks are the narrowest points of the Panama Canal and form, both in the flow of the amount of vessels per hour as in the size of the vessels, the bottleneck for its capacity. In 2006, the Panama Canal Authority (Autoridad del canal de Panamá, further abbreviated as ACP) therefore published the Proposal for Expansion of the Panama Canal: Third Set of Locks Project. This document neatly describes the background of the Expansion Program.

It elaborates on the history of the plan to further develop the Panama Canal, and states that since the 1930’s, all studies about the widening of the canal agreed that the most effective and efficient alternative to enhance Canal capacity would be the construction of a third set of locks. Lock chambers with bigger dimensions than those of the locks built in 1914 were perceived as the most valuable point for development. In 1939, the United States started the construction of a new set of locks that would allow the transit of larger vessels and warships.

Due to the outbreak of World War II they had to cease the construction works. Personnel of the United States in Panama had to join the army and most construction equipment was assigned to military tasks [1]. By the end of the war, the United States had lost its interest in expanding the waterway. Its fleet was now so vast that the canal’s original purpose -avoiding the support of a two-ocean navy- had been outgrown [2]. Although much use was made for ferrying men and materials for the Korean and Vietnam wars, the Panama Canal had no major upgrades. In the 1980s, according to the proposal document, Panama, Japan and the United States formed a commission that again studied possibilities to further develop the Panama Canal, and again decided that an extra set of locks would be the most appropriate alternative for increasing the Canal’s capacity.

The expansion of the waterway is estimated at a cost of US$ 5.2 billion and expects to generate approximately 40.000 new jobs during the construction of the third set of locks [1]. The proposal for the Expansion of the Panama Canal (2006) portrays four objectives for expanding the Canal’s capacity:

  1. Achieve long-term sustainability and growth for the Canal’s contributions to the society of Panama through payments to the National Treasury;
  2. Maintain the Canal’s competitiveness and its added value as a maritime route;
  3. Increase the Canal’s capacity to capture the growing tonnage demand with the appropriate service level; and,
  4. Make the Canal a more productive, safe and efficient work environment.

This document formed the foundation for a national referendum and marked the start of ACP’s campaign to vote for the expansion of the Panama Canal. Opposition to the project mostly voiced its opinion through various radio programs, videos, and websites. The website El Centro Informativo Panamá 3000 (The Information Center Panama 3000) led by Roberto Méndez, a Professor of Economics at the University of Panama, published four reasons to reject the proposal:

  1. Negative outcomes for the economy
  2. Lack of confidence in the government and the ACP
  3. Health and education should be national priorities,
  4. Destruction of the environmental and social security

In an interview Professor Mendez concluded that, based on his economic and financial analysis, the Expansion Program makes no sense, and might even be a bad development for the country [4]. Martin Rosales, who studied the conflicts between the Panama Canal Expansion Program and the local communities for his Ph.D. thesis, agreed with this counter argument. He concluded that the ACP denied the complexity and contradictions of the expansion project and underscored that a monopolized decision-making process limited the space for counter rationalities [5]. Despite strong objections from various parties, the intense governmental campaign in favor of canal expansion could not be overruled.

On October 22, 2006, the majority of the voters, 76.8%, voted in favor of the Panama Canal Expansion Program [6, 7]. Although more than sixty percent of the total voters did not participate in the national referendum [5], this outcome gave the ACP a green light for the Expansion Program.

Why did I choose the Panama Canal Expansion Program as a case study?

In search for a case that would allow me to study the practices of collaboration in an infrastructural project organization, I started with an online search. Since I had adopted an interpretive approach and the ethnographic research methodology in particular, only a small number of cases could be studied. One mega project would be sufficient, as it consists of various separate research cases and can deliver an overwhelming set of data. However, the mega project should be under construction during the fieldwork period, between July 2009 and July 2010.

I did not aim to study practices of collaboration in retrospect nor was it my intention to study a project that had not passed its kick-off date yet. Furthermore, I searched for projects that a) contained international partners, b) I could obtain access to and c) allowed a longitudinal study suitable for the research budget. Ten mega projects ended on a short list (see Table 1).



Project Description




Development of an European navigation satellite

Noordwijk, Netherlands


North/South Line

Construction a new metro line in Amsterdam.

Amsterdam, Netherlands


Maasvlakte 2

A land reclamation project to construct a new port adjoining the

Rotterdam, Netherlands


NUON Energy Station

Construction of a new energy station.



Caofeidian New Coastal City

Development of an ecological coastal city in Northern China

Caofeidian, China


Panama Canal Expansion Program

Expansion of the current Panama Canal with the building of a new set of

Panama City, Panama


Fehmarn Bridge

Construction of a bridge over the Fehmarn Belt to connect Germany and

Germany - Denmark


Palm Islands

Construction of the three largest artificial islands in the world.

Dubai, United Arab Emirates


Sheringham Shoal

Construction of the UK’s fourth largest off shore wind farm.

United Kingdom


Export Gateway

Deepening the navigation channel to the Port of Melbourne

Melbourne, Australia

Table 3.1: Short-list of mega projects


To further the selection of the research case, three principles were taken into account. The first principle was the location of the mega project. My supervisors and I had discussed the possibilities to study a project outside of the Netherlands and I was open to that opportunity. Following Hodgon & Muzio [10], we preferred projects outside of Anglo-Saxon economies, and in a region where mega projects had been insufficiently explored in the literature. Due to this principle, the projects in the Netherlands as well as those executed and studied in the UK, Scandinavia and Australia were erased from the short list.

The second principle in the selection process was of a more practical concern; the spoken language in the mega project should be one that I master or could quickly acquire. Conducting an ethnographic study in an environment where one does not understand the local language well enough to capture verbal communication, such as informal conversations, makes the process of gathering data extremely complicated. As a result, the mega project in China was deleted from the short list.

The third principle involved accessibility and acceptability. Ethnographic studies require that, at least in principle, the researcher is granted access to all actors, meetings and documents. Furthermore, it is important that the researcher can be accepted in the society under study and is allowed to move around freely in the daily project environment. As we could not guarantee this would be the case in Dubai, mainly because we had no contacts there, that project was also erased from the short list.

One of my academic supervisors did have strong connections contact with the Dutch Ministry of Public Works and Water Management (Rijkwaterstaat, further abbreviated as RWS), a company that has a knowledge-sharing relationship with the Autoridád del Canal de Panamá (Panama Canal Authority, further abbreviated as ACP). I visited my supervisor’s contact at RWS and received contact details from his connections working in the Panama Canal Expansion Program. An extensive email exchange on the research topic and the practicalities around this study finally resulted in green light to conduct my research at the Panama Canal Expansion Program. Also, I remained in contact with RWS as they included me in their knowledge-exchange program with the ACP[1].

The Panama Canal Expansion Program met all three principles for the selection of the research case: the project is located outside of the Netherlands and based in an area (Central America) where only few mega projects have been conducted or studied before. The project language is English and my, at the start of the fieldwork, intermediate level of Spanish would be convenient in the Spanish speaking Panamanian society. The ACP had granted access to its actors and documents, and agreed to provide me with a workstation and other facilities needed.


1.         ACP. Proposal for the Expansion of the Panama Canal: Third Set of Locks Project. 2006March 2009]; Available from:

2.         Parker, M., Panama Fever: The epic story of the building of the Panama Canal. 2009, New York: Anchor Books.

3.         Méndez, R.N. Cuatro razones para decir "no" a la ampliación. 2006November, 2011]; Available from:

4.         Noriegaville, Panama Canal Expansion: A senseless project, in Available at ACP Library. 2006: ACP Library.

5.         Rosales, M.R., The Panama Canal Expansion Project: Transit Maritime Mega Project Development, Reactions, and Alternatives from Affected People. 2007, University of Florida.

6.         ACP. Autoridad del Canal de Panamá. 2009March 2009]; Available from:

7.         Jaén Suárez, O., Diez años de administración panameña del Canal. 2011, Panamá: Autoridad de Canal de Panamá.

8.         Alverca, J. Panama Canal Expansion Program: Overview. 2012.

9.         ACP, Panama Canal Expansion Program Brochure. 2010, Autoridad del Canal de Panamá: Panamá.

10.       Hodgson, D. and D. Muzio, Prospects for professionalism in project management, in The Oxford Handbook of Project Management, P.W.G. Morris, J.K. Pinto, and J. Söderlund, Editors. 2011, Oxford University Press: Oxford. p. 105-130.


[1] Besides their support for obtaining access in project organization, RWS was not involved in the research nor did RWS play a financial role in this study.

Author: Karen Smits / Publisher: SCMO

Visiting the Panama Canal

Wow! The massive and large entrance of the Centro de Visitantes de Miraflores (Miraflores Visitors Center) blows me away (see picture 1).

Seen from far away, this grotesque building marks the importance of the Panama Canal for Panama. I have been in Panama for two days now and I have seen ships passing through the country as if they are big trucks driving slowly on a jungle road. Just like any other tourist in Panama, I visit the museum that is built around the Panama Canal locks and located close to the city: Miraflores Locks.

Picture 1: Source - Karen Smits

Picture 1: Source - Karen Smits

Long, steep stairs, or an escalator, lead towards the entrance of the building where the ticket officer charges me eight Balboa (or US dollar, these currencies are equal) for a full entrance ticket for foreigners. Upon entrance of the building a cold air gives me goose bumps while the security guard guides me through a detector and checks my purse. A guide is waiting for me, or so it seems, to explain the route in the museum. With a thick American accent she urges me to go to the observation deck immediately, because a ship is passing through the locks right now. I can see the rest of the museum, four exhibitions and a documentary, later.

Following her advice, and many other tourists, I take an elevator up to the fourth floor. When I step outside, a blanket of moist air embraces me. The temperature and humidity are high. The sun is burning on my face. The observation deck is filled with people, all leaning over the banisters to see as much as possible of the canal and the ship passing through. The view is incredible. The Panama Canal is right in front of me. I can see the Pacific entrance to the canal on my left hand side and on my right hand side, far away, I recognize the Pedro Miguel Locks. In front of me, and in between two water lanes, and odd looking, seemingly small, white building reveals that these locks were built in 1913. Constructed such a long time ago; it still appears to be in perfect state!

Through speakers I hear the voice of a guide named ‘Kennedy’, giving information about the ship that is passing through the lock gates at the moment. I notice he speaks in American English first and then pronounces the same information in Spanish. The vessel entering the locks at the moment is called Petrel Arrow Naussau and carries the flag of the Bahamas (see picture 2). The cargo ship came from the Atlantic Ocean and is passing through the canal to reach the Pacific Ocean.

Picture 2: Source - Sangrin

Picture 2: Source - Sangrin

While the boat enters the second lock gate, Kennedy explains that, with an average of 35 to 40 vessels a day, it is mostly container vessels that pass through the Panama Canal. “Apart from the administrative process beforehand, a transit through the Panama Canal takes about 8 to 10 hours,” he states. Kennedy needs to interrupt his story to announce that a documentary video will be shown in English in a few minutes, if you have a full entrance pass, you can go to the theater on the ground floor. Like most tourists on the observation deck, I decide to stay.

Quickly, Kennedy continues by informing that, with each vessel passage approximately 52 gallons (that’s about 197 liters) of fresh water goes in the ocean. This water comes from three different lakes that store Panama’s rainwater. None of the water is recycled, because during the nine months of the rainy season sufficient water remains in the lakes to operate the Canal year-round.

The vessel is connected to what Kennedy calls ‘mules’, little locomotives. “These are not here to pull the ship, just to make sure it is centered,” assures Kennedy. He also explains that each locomotive weighs about fifty tons, costs about 2 million US dollars, runs on electricity and is designed by the Mitsubishi company. Kennedy gives further detailed information, but my attention is drawn to the operation of the locks. The lock releases its water and the vessel slowly moves further down in the lock. It is a funny sight: it seems like the vessel disappears in the ground. When the boat is at the lowest level, a bell rings to signal that the lock gates will be opened. Gradually, both doors open. They look very heavy and strong, which they must be if they can hold 52 gallons of water and carry the weight of a full cargo ship. Using its own power, the vessel moves to the next lock gate, where, applying the same routine, the ship is lowered to ocean level and released to continue his journey in the Pacific Ocean.

While Petrel Arrow Nassau leaves this highly traveled waterway behind, I’m still standing on the observation deck. Amazed by all there is to see: the waters of the Panama Canal, the hundred year old locks that still function perfectly and the immense size of the vessel, I can only imagine how many people are directly connected with the operations of the Panama Canal on a daily basis. Also, it strikes me that English and Spanish are strongly interwoven in the Panama Canal. The guide spoke in English before translating his text to Spanish, Panama’s mother tongue, all signs were both in English and in Spanish and the American currency and measurement units were used to indicate an amount or size. Of course, this is a tourist location in Panama, but American heritage is highly visible. Now the water lanes are empty, I notice that construction is going on at the other side of the canal: the Panama Canal is going to be expanded! (Fieldnotes, July 2009)

This fragment, derived from my research journal, marks the beginning of the fieldwork period for my Ph.D study on cross-cultural collaboration in mega projects. A visit to the Miraflores Locks is a must-see when in Panama, and for me it was the first introduction to what was going to be my daily workplace for the year to come. Today, I use this fragment to introduce another undertaking: a series of blog about how cross-cultural collaboration came about in the Panama Canal Expansion Program. In the blog I will, similar to the passage portrayed about, use fragments from observations and quotes from interviews to portray the everyday work life of project participants.

For an entire year, from July 2009 to July 2010, I was present in the daily operations of the Panama Canal Expansion Program. This period marks the first year of collaboration in the Third Set of Locks Project, the specific part of the Expansion Program under study. I had the opportunity to gather the data for this study by observing numerous work activities, interviewing many employees and participating in a wide variety of events. The aim of the research was to understand how actors make sense of collaboration when operating in a culturally complex project organization.

In this blog I will shed light on the practices of collaboration that occur when actors with a multiplicity of cultural backgrounds, interests and experiences come together and interact. Besides that this is entertaining, I hope it inspires you to focus on intercultural collaboration at work.

Author: Karen Smits / Publisher: SCMO